Family and intimate partner violence
Learn what family and intimate partner violence is, explore the helpful resources, and explore support services in the community.
If you or someone else are in immediate danger, call 111. If you cannot speak, stay silent and press 55. View the Silent Solution (opens in a new tab) PDF for more information.
What is family and intimate partner violence?
Family violence is a pattern of behaviour that coerces, controls or harms another, within the context of a close personal relationship, and often involves fear, intimidation, and loss of freedoms (Te Puna Aonui, 2024).
Violence can be perpetrated by your spouse/partner, family member, someone you live with like a flatmate, a carer, or someone you share a close relationship with. Family violence includes intimate partner violence (a form of gender-based violence), elder abuse, child abuse, dating violence, and violence towards another family member or whānau member.
Types of family violence include psychological or emotional, physical, sexual, coercion/control, spiritual, and economic. Some types of violence are specific to different communities e.g. withholding aides, withholding medication and gender affirming items.
The behaviour may or may not be entwined with homophobia, biphobia, gender policing, transphobia, ableism, sexism, xenophobia, and/or racism.
Resources and supporting others
Safety planning
- A College Student's Guide to Safety Planning (opens in a new tab)
- Tech-facilitated family violence (opens in a new tab)
- Family violence and harm - Victim Support (opens in a new tab)
- Family Violence Leave (opens in a new tab) - If you are affected by family violence, you can ask your employer for paid leave and flexible working arrangements
- Protection Order (opens in a new tab) - A legal document that protects someone and any children - including those not born yet - from someone who has been violent (emotionally, psychologically, financially and/or sexually).
Supporting others
Tips
- If someone is in immediate danger, call 111.
- If you know someone is experiencing family violence and they are not in immediate danger, actively listen, remain calm and offer support and information without judgement.
- Build trust by keeping the information confidential unless they are in immediate danger at that moment.
- Check-in on their safety e.g. do you feel safe? are you safe to go home?
- Offer to contact a helpline (opens in a new tab) or service with them if they do not feel safe.
- Discuss their existing strategies to keep safe and prompt consideration of others (see Safety Planning section).
- Keep the door open to talk again and do not pressure them.
- Ensure basic needs are being met: Here to Help U (opens in a new tab) may be able to assist
- Shine National Helpline: Call free 0508 744 633 (24 hours, 7 days a week).
- Are You Ok helpline: Call 0800 456 450. They can provide information (opens in a new tab), support and advice around family violence.
Informative resources
- Power and Control Wheel (opens in a new tab) (PDF, 673kb) and Equality wheel (opens in a new tab) (PDF 538kb)
- Healthy relationships (opens in a new tab)
- Post-Separation Power and Control Wheel (opens in a new tab) (PDF, 68kb)
- Power and Control Wheel for Rainbow Relationships (opens in a new tab) (PDF, 147kb)
- The College Power and Control Wheel (opens in a new tab) (PDF, 859kb)
- Cycle of violence (opens in a new tab) (PDF, 67kb)
- NZSL Videos (opens in a new tab) - Understanding Family and Sexual Violence
Nationwide support
- Work and Income (opens in a new tab) - Work and Income may be able to support you if you're living in or leaving a violent relationship.
- Community Law (opens in a new tab) - Community Law provide free legal help throughout Aotearoa New Zealand.
- NZ Government (opens in a new tab) - Information on services and support for anyone experiencing abuse from a partner, ex-partner, family member, flatmate, friend, or carer.
- Are You Ok? (opens in a new tab) - whether it’s casual or long-term, you deserve to be treated with respect. Unsure if it’s respect? Try the 'Check it out' Quiz
- Hohou Te Rongo Kahukura: Outing Violence (opens in a new tab) - Information about family, partner and sexual violence in Rainbow communities
- Good Shepherd NZ (opens in a new tab) - Information on economic harm
- Change Is Possible (opens in a new tab) - Information and support if you're concerned that your behaviour is hurting or scaring the ones you love
Reporting to Police
Reporting to Police may not be an easy thing to do in certain circumstances, however, there are things that can be done to keep you and your whānau safe that enable you to inform Police. For more information, you can contact your local family violence agency or Women’s Refuge (see below) for advice and safety planning, and in some instances, advocacy. You can also go to Victim Support (opens in a new tab), Are You Ok? (opens in a new tab) or Shine (opens in a new tab) for more information.
For information on the Family Court, see the Ministry of Justice. (opens in a new tab)
The University of Waikato Student Health Service
A multidisciplinary health team that is available to provide support to students.
Phone: 07 838 4037 or 0800 WAIKATO option 3
Student Health Service | Hauora Ākonga (opens in a new tab)
Waikato Women’s Refuge Te Whakaruruhau
Intimate partner violence support – safe housing, advice and community-based support
Phone: 07 855 1569 (24/7 crisis line)
Email: refuge@wwrt.co.nz
www.waikatowomensrefuge.co.nz (opens in a new tab)
Tuu Oho Mai Services
Family harm support & safety and non-violence programmes
Phone: (07) 834 3148
Email: admin@tuuohomai.org.nz
Website: www.tuuohomai.org.nz (opens in a new tab)
Tautoko Tāne Male Support Services
Support for males with physical, mental, emotional, domestic or sexual abuse experiences
Phone: 0800 677 804
Email: info@waikatosurvivors.org.nz
waikatosurvivors.org.nz (opens in a new tab)
Shama
National Ethnic Response for Sexual Harm and specialist family violence support for ethnic women and children
Phone: 07 843 3810
Email crisis1@shama.org.nz (opens in a new tab) for support following an experience of sexual harm.
www.shama.org.nz (opens in a new tab)
K'aute Pasifika
A range of services for Pacific people and other disadvantaged groups in the Waikato region, to improve their well-being.
Phone: 07 834 1482 / 0800 252 883
Email: info@kautepasifika.co.nz
www.kautepasifika.co.nz (opens in a new tab)
Diversity Counselling
Counselling by registered professionals supporting people from a diversity of cultures, ethnicities, genders, religions, and languages.
Phone: 0800 143 269
Email: referral@dc.org.nz
diversitycounselling.org.nz (opens in a new tab)
Waikato Community Law
Free Legal help
Phone: 0800 529 482
communitylaw.org.nz/centre/waikato (opens in a new tab)
Citizens Advice Bureau (CAB) Hamilton
Free, confidential, independent information and advice for everyone, as well as helping people know what their rights are and how to access services they need.
Phone: 0800 367 222 (nationwide)
Email: hamilton@cab.org.nz
www.cab.org.nz (opens in a new tab)
The University of Waikato Tauranga Student Health Service
On-site, students have access to a Student Health Nurse, a Physio, Massage Therapist, and Chaplain.
Email: taurangastudenthealth@waikato.ac.nz
Tauranga Student Health (opens in a new tab)
Bay Counselling & Therapy Service
A referral can be made to this service by the student health nurse.
Phone: 07 578 0959
Email: admin@baycounselling.co.nz
Tauranga Women’s Refuge and Support Services
Advocacy, information, support and safe housing for women and children experiencing family violence
Phone: 0800 867 338 (24/7 helpline)
Website: www.taurangawomensrefuge.co.nz (opens in a new tab)
Tauranga Living Without Violence
Family violence support & safety and non-violence programmes
Phone: 0800 577 003
Website: www.tlwv.org.nz (opens in a new tab)
Shakti
Support for Ethnic women of Asian, Middle Eastern and African Descent who are victims of family violence.
Phone: 0800 742 584 (24 hour crisis line)
www.shakti.org.nz (opens in a new tab)
Maketu Hauora
The provision of health & social services to Maketu and surrounding communities in the Western Bay of Plenty. There is support for the whole whānau from rangatahi to kaumatua - including family-violence-specific programmes.
Phone: 07 533 2551
Email: admin@maketuhaauora.org.nz
www.maketuhauora.org.nz (opens in a new tab)
Baywide Community Law
Free legal help
Phone: 0800 905 916
www.baywidecls.org.nz (opens in a new tab)
Citizens Advice Bureau (CAB) Tauranga
Free, confidential, independent information and advice for everyone, as well as helping people know what their rights are and how to access services they need.
Phone: 07 578 1592 / 0800 367 222 (nationwide)
Email: tauranga@cab.org.nz
Website: www.cab.org.nz (opens in a new tab)