Helplines

If you or someone else are in immediate danger, call 111. If you cannot speak, stay silent and press 55.

Download the Silent Solution PDF for more information.

If you experience hearing or speech difficulties, you can register for the 111 emergency TXT service.

Nationwide helplines

Crime Stoppers
To anonymously report a crime or pass on information
Call: 0800 555 111 or use the secure online form. It's completely anonymous.

Women’s Refuge 
For women living with violence or in fear in their relationship or family
Crisis Line: 0800 733 843
womensrefuge.org.nz

Victim Support
Free nationwide support service for people affected by crime, trauma, and suicide in New Zealand
Phone: 0800 victim (842 846) - 24/7
victimsupport.org.nz

Shakti
For migrant and refugee women living with violence
Crisis Line: 0800 SHAKTI
shakti.org.nz

Shine
Family violence service provider - confidential support, information and professional advice
Free call: 0508 744 633 (24/7) or live chat
2shine.org.nz

Are You Ok family violence information line
To find out about local services or how to help someone else
Phone: 0800 456 450 or live chat
areyouok.org.nz

Safe To Talk
24/7 Sexual harm helpline
Free call: 0800 044 334, free text 4334 or live chat
Email: support@safetotalk.nz
safetotalk.nz

OutLine
LGBTQIA+ peer support helpline
Phone: 0800 OUTLINE (6pm-9pm)
Website: outline.org.nz

Netsafe
Online safety help and advice
Call: 0508 NETSAFE (638 723)
Text: Netsafe to 4282
Email: help@netsafe.org.nz
netsafe.org.nz

Te Kāhui Tika Tangata Human Rights Commission
For information and support if you have faced discrimination, hateful speech, or your human rights have been denied
Phone: 0800 496 877
Email: infoline@hrc.co.nz
tikatangata.org.nz

1737, Need to talk?
24/7 free and confidential support. Call or text 1737 for brief emotional support with trained counsellors and peer support workers.
1737.org.nz

Additional helplines

Sensitive Claims for sexual abuse (ACC)
Funded therapy for people that have experienced sexual violence. You can contact Safe To Talk to learn more.

Oranga Tamariki line
For concerns about children and young people
Phone: 0508 326 459
contact@ot.govt.nz
orangatamariki.govt.nz/worried-about-a-child-tell-us

For additional helplines see Wellbeing Tools and Strategies.

Violence support