Administration officer career

Āpiha whakahaere mahi

Administration officers oversee the administrative activities in offices. They may schedule meetings, manage files and provide information to office staff, clients or visitors.

Administration officers oversee the administrative activities in offices. They may schedule meetings, manage files and provide information to office staff, clients or visitors.

What would you do as an Administration officer?

Administration officers

  • usually work regular business hours but may work part time, evenings or weekends
  • usually work in offices
  • need to be accurate, methodical and communicate well

Tasks

  • greet visitors and help customers
  • answer phone calls and questions
  • direct people to the right person
  • enter information into computer systems
  • process payments and financial transactions
  • collect payments
  • use computers and office equipment
  • report equipment and maintenance problems
  • keep office information organised and updated

How can you become an Administration officer?

You usually learn on the job to become an administration officer and a qualification may be useful.

You may need

  • a relevant tertiary qualification in business and management or similar area
  • experience in similar work

If you're in school

You usually don’t need specific NCEA levels for this job, but NCEA Level 3 may be useful.

Qualifications

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Our Bachelor of Business builds the organisational and business skills this career uses every day. For a stronger focus on written communication, study an English or Writing Studies major in our Bachelor of Arts. Like all our undergraduate degrees, both include work-integrated learning.

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Administration officer FAQs

Scholarships

A range of scholarships are available to help with the cost of studying at Waikato. Options are available across a wide range of subjects and study levels, including scholarships for new students, current students and specific areas of study.

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QS rankings

QS World University Rankings 2027

Waikato is ranked equal 293rd globally, placing us in the top 1.5% of universities worldwide, and 2nd in New Zealand by citations per faculty.

QS Sustainability Ranking 2026

Waikato is ranked 116th globally for sustainability, including 34th worldwide and 1st in NZ for Environmental Sustainability.