Welcome to Facilities Management

Make a Request

About Us

Facilities Management Division is tasked with the overall stewardship of all University facilities.

Our vision is to lead New Zealand universities in the provision of:

"Best practice facilities management service."

and to achieve a beautiful and safe campus environment by way of our mission which is to:

"Professionally provide and manage the University's facilities for the benefit of all users."

If you have a need to request facilities management services please phone:

  • Extension 4001 or 838 4001 (8:00am to 4:30pm Monday to Friday)
  • Extension 4444 or 838 4444 (emergency/after hours/statutory holidays)

Work requests can be logged through our website via Log a Work Request, phoned through to the ITS Service Desk during working hours on the above number or emailed to

To request a new key or a replacement key please email

For more details on the services provided by FMD, link to the appropriate location.

Facilities Management Division is located in the Facilities Management building which is located on the corner of Ruakura and Silverdale Roads. The entrance is through Gate 3a on Silverdale Road. Visitor parking is available at the front door.