ITS
Our IT staff are on hand to help with any issues students might have. They have a range of different services which you can find here.
Self Help Pages
The University of Waikato has an extensive range of ICT self-help pages with information on how to use our systems.
For help and instructions, click here.
Kuhukuhu
Kuhukuhu is our IT service catalogue, allowing you to log your own IT request and track their progress.
To use Kuhukuhu, click here and login using your university account.
ITS Service Desk
For urgent IT matters, the Service Desk will be able to assist, either by phone or in-person.
Hamilton
Click here for the Hamilton service desk contact details.
Service Desk (phone assistance): +64 7 838 4008
Monday to Friday: 8:00am - 5:00pm
Hamilton Tech Desk, Student Centre (in-person assistance)
Monday to Friday: 9:00am - 5:00pm
Teaching Room Hotline: 6066
Semester - Monday to Thursday: 8:00am - 8.30pm | Friday: 8:00am - 5:00pm
Non-semester - Monday to Friday: 8:00am - 5:00pm
No weekend coverage. Support requests outside of this will be considered - time is rechargeable.
Tauranga
Click here for the Tauranga service desk contact details.
Service Desk (phone assistance): +64 7 838 4008
Monday to Friday: 8:00am - 5:00pm
Tauranga Tech Desk, The Hub (in-person assistance)
Monday to Friday: 8:30am - 5:00pm
Teaching Room Hotline: 6066
Semester - Monday to Thursday: 7:30am - 6.30pm | Friday: 7:30am - 5:00pm
On call weekend support as required.