Information and Technology Services (ITS)
Our ITS staff are on hand to help with any issues students might have.
They have a wide range of services that support University teaching and learning.
ITS Service Desk
For remote assistance and urgent IT matters
07 838 4008 or [email protected]
Monday to Friday: 8am - 5pm
Teaching Room Hotline – 6066
Monday to Friday: 8am - 5pm
ITS Tech Desk
For in-person assistance
Hamilton Tech Desk
Level 2, Te Manawa/Student Centre
Monday to Friday: 10am - 2pm (during Trimester)
Tauranga Tech Desk
Level 1, The Hub
Monday to Friday: 8.30am - 5pm
Kuhukuhu
For requesting services
The University’s IT service catalogue.
Log your own service request and track progress.
ICT Self Help
For online assistance
The Self Help website (login required) provides guides, tools and resources to help get your sorted with the technology and services available at the University of Waikato.