Student support services

If you're studying with us in Tauranga check out the campus services and support available to you.

We have a number of support services available to our students, including study and learning support, career development services and health and wellbeing services.

Student Information Centre

Our student admin team can help you with all general enquiries, including enrolment, study fees, exam timetables and setting up your Student ID card.

Student learning

Our tutors provide free help and advice with your assignments, referencing, note-taking, exam preparation and other learning support.

Library services

Our Library offers many group and study spaces, computer suites, copying, printing and scanning facilities, and runs free tours and tutorials to help improve your learning.

Technology and computer systems

We have a lot of technology systems and computer software available for you to use, including free internet and WiFi, personal usernames and email addresses, and software downloads.

StudyLink support

Contact our StudyLink Liaison Officer for help and advice on how best to use StudyLink services. Email or call 0800 WAIKATO ext 4790 for free and confidential support.

Career development

Our team of career development advisers run workshops, drop-in sessions and other events to help you get ready for your future career. They can help you write your CV and cover letter, learn interviewing skills, put you in touch with potential employers and they have lots of online resources you can use.

Employability Plus Programme

The Employability Plus Programme (EPP) gives you the opportunity to gain work-ready skills through volunteer activity with various organisations.

Postgraduate student support

The Postgraduate Students’ Association (PGSA) run free events and workshops to help you make the most of postgraduate study.

Student Job Search

Student Job Search is a free online service you can use to find part-time, casual or full-time work while you study.

Register with Student Health

As a Waikato student based in Hamilton, you have access to low-cost consultations and prescriptions if you register with our on-campus Student Health Service.

There's also a Health Centre on the Tauranga campuses but there's no need to register for the service.

Counselling support

We have trained Counsellors to help you through whatever problems you’re facing, such as loneliness, stress, anxiety, depression, relationships and sexuality.

Accessibility Services

Accessibility Services provide a range of services such as: note-taking support, assistive technology, alternative test and exam arrangements, converting learning material to alternative formats, sign-language interpreter’s, mobility parking permits, specialist equipment and much more.

Justice of the Peace (JP)

We have many Justices of the Peace (JPs) on campus who can verify your documents for enrolment or other purposes. If you require the services of a Justice of the Peace, drop-in clinics run twice a week throughout the year (except on public or University holidays).

Location: Hamilton campus, M2.02 (Student Centre foyer)
Time: Tuesday 12.00 - 1.00 pm and Thursday 1.00 - 2.00 pm

There is no need to book, just turn up with all your required documents and the rostered JP will assist you.

For Tauranga Students: Students can access free JP services at the Citizens Advice Bureau at 38 Hamilton Street, Tauranga.

Student safety

We take the safety of our students, both on- and off-campus, very seriously. We have clear policies that set out the standards expected of staff, students and campus visitors, as well as the complaint procedures and consequences for those found to be in breach of these standards. As well as our security services, advice and support are available to help students stay safe. Read more about student safety.

Student advocacy

If you need legal advice, budgeting or finance support, or feel like your voice isn’t being heard, the Waikato Students' Union (WSU) offer a range of advocacy services to help you.