Advice & Support

Need help navigating your way around student life? Have questions about enrolment, study or graduation? Looking for support? Our advice and support services are here to help.

Student Centre

The Student Centre is located at the heart of our Hamilton campus and houses two libraries, student advisers, computer labs and group study rooms.

The Hub

The Hub is located on Level 1 of our Tauranga campus and is home to our Student Service team, who can help you with questions from enrolment to graduation.

Student Learning

Our Student Learning team provides a university wide service to assist students with their academic learning needs.

Study Advising Programme

The Study Advising Programme is designed to support undergraduate students throughout their first year.

Student Tools

At Waikato, we have a range of student tools to help guide you through your university life.


Waikato Students have access to WSU advocacy services. This service is free and independent from the university.

Rainbow Alliance

Recognising our duty in promoting equality of opportunity and furthering social inclusion, the university provides support to those who identify as LGBTIQ+.

International Student Support

Living and studying overseas can be challenging, which is why the university has a dedicated team of support staff for international students.


Our Career Development Services are available on both campuses to ensure that students studying at Waikato are prepared for their future.


IT staff are on hand to help with any IT issue students might have. They also provide a range of resources.

Student Safety

Our students safety is important here at Waikato. We are committed to ensuring our students can enjoy their time at the University of Waikato in an environment of safety and respect.

Justice of the Peace

Justice of the Peace can verify documents that may be needed for enrolment and other purposes.

Student Complaints

As a student, you can make a complaint about another student, a staff member or the University.

The Pastoral Care Code

Outlines the University's role and responsibilities in ensuring students' well-being and safety.

Student Voice

Students and alumni can provide feedback, share unique perspective and ideas, and influence outcomes and change at the University.